Bookings

Please Note:

• The maximum number of guests (including children) is limited to the Number of heads per bed. No additional guests are allowed.
• The maximum number of cars per unit is 2 – additional cars will be charged R100 per vehicle per night.
• No Day Visitors are allowed at the Units or Camping sites.
• Units are equipped with Smart TVs, guests are to use their own login details for viewing access. (The Resort does not have Wi-Fi)
• Breakage deposit applies to all units.

Booking Procedure:

• Bookings must be made at least 2 days prior to arrival.
• The rates do not include a breakage deposit or discounts and are subject to change without notification.
• You cannot book more that the maximum guests per unit.
• Once you have completed the online booking information you will be prompted to pay a 50% deposit. Your booking will only be secured once you’ve made payment.
• Then you will receive two emails. One with a system reference number to confirm your booking and one with your payment confirmation.
• Once we have received confirmation of your online booking we will add the breakage deposit and any discounts that may apply which we will send to you for payment.
• Full payment including the breakage deposit is required no later than 3 days before arrival. No access will be given without full payment.

RIGHT OF ADMISSION RESERVED

• No pets allowed.
• No loud music, indecent behaviour, foul language, or violence will be tolerated.
• Motor-propelled boats, windsurfers, quad bikes, and fireworks are not allowed in the resort.
• No smoking in units and ablution blocks.

Breakage Deposit

The Guest shall pay Buhlebendalo Properties a breakage deposit. Such a deposit shall be held in the account of Buhlebendalo Properties. Buhlebendalo Properties shall have the right to apply the whole or portion thereof towards payment of any liability of whatever nature for which the Guest is responsible, including but not limited to damages caused to the premises, replacement of items missing in inventory and legal fees, if necessary. Buhlebendalo Properties shall retain the breakage deposit until all repairs and/or replacements have been completed. Should none be necessary, the breakage deposit will be refunded back into the account supplied by the Guest. This takes approximately 7 to 10 working days after departure.

Should the bank details not be supplied on departure, alternatively within 6 months of the departure date, the breakage deposit will be forfeited, and no further claim may be made against the Resort for a refund. The Guest will not be allowed to take occupation until the full rental and breakage deposit has been paid.

NO SMOKING IN UNITS: If any trace is encountered, the full breakage deposit will be retained, and the guest will be liable for any further dry-cleaning or laundry bills to refresh the rooms.