Privacy Policy

Effective Date: 19 May 2025

Terms & Conditions
PAIA Manual

Who we are

Our website address is: vanstadens.com

Information We Collect

When you fill out a form on our website, we may collect the following personal information:

  • Your name
  • Email address
  • Phone number
  • Any other information you voluntarily provide in your message

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries or service requests
  • Maintain a record of communication for quality assurance and future reference
  • Improve our customer service and website functionality

Data Retention

We retain the information you submit through our online forms indefinitely, unless you request its removal. This allows us to maintain a complete history of communication and serve you more effectively over time.

Data Removal Requests

You have the right to request the deletion of your personal data at any time. To do so, please contact us at reception@vanstadens.com. We will confirm your identity and respond to your request within a reasonable timeframe.

Data Security

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as required by law or as necessary to provide our services.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Where your data is sent

Visitor comments and form data may be checked through an automated spam detection service.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Statement or how we handle your data, please contact us at:

Buhlebendalo Properties (Pty) Ltd.
Email: reception@vanstadens.com
Telephone: +27 41 776 1059
The Stables, 22 Oxford Road, Parktown, Gauteng, 2193

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